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There is no way to claim on Jane

seems incredible that one of the leading companies dedicated to products Children and babies tnega no clear way to contact them, complain or make suggestions.

The Jane website there is not a single email to that contact. Diving for internet indicating some who see the address is indicated info@jane.es to contact them.

Therefore, 3 weeks ago I am writing to ask you a question related to an article that has been withdrawn for safety reasons, however, despite the time trasncurrido and the importance of the topic, I get no response from this company .

bad I think the opacity of this company.

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Low-power lifts

The elevators

are one of the present electricity consumption in buildings. Its consumption largely depends on the following factors :

• Main use of building: residential, hospital, administrative ... Features
• of building height, number of units in use ... Type
• elevator technology.

The use of the building affects according to frequency of use of lifts by users. For example, in a hospital where there occur inpatients increased traffic of users in buildings with other uses.

is important to make an estimate of the frequency of use of the elevators in the building at the time of making a correct estimate of their energy .

On the other hand the edifcio characteristics also significantly affect their consumption and high-rise buildings will be more significant consumption as a smaller number of users used the stairs and the consumption path will be higher.

In terms of technology distinguish the following types Elevator: Hydraulic lifts

• .
• two-speed electric elevators. Electric Lifts
• variable frequency and voltage. Electric Lifts
• variable frequency and voltage without engranajescon permanent magnet motor and heavy-duty flat ribbons, ie art lifts and high energy efficiency.

This latter type of lifts are an important technological change in regard to low power consumption and energy efficiency:

• consume between 25% and 40% less than conventional electric lifts.
• Consume 60% less than hydraulic lifts.
• are very quiet.

The following table takes compratir consumption a lift last generation and an electric elevator conventional two speeds depending on the capacity of the same:

http:/ / www.enerbuilding.eu/

deserve consideration all these factors when making a correct choice of lift to be used in a building.

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district heating (district heating)

The district heating systems are based on the principle centralized production of heat (or cold) is more efficient than production distributed across the points of consumption. So

thermal generation power plants made in that serve entire communities, whose size can range from a group of building neighborhoods and entire villages.

The performance of these systems is estimated to be 10% higher than centralized systems for building and 30-40% higher than the individual systems.

These thermal very different technologies can be used as are

• Conventional boilers based on combustion of fossil fuels or biomass . Central
• of cogeneration generating electricity and heat together using the energy surplus electricity generation process.
• solar thermal power plants that use solar energy.
• that use geothermal energy field.

heat (or cold) generated is distributed to points of consumption through a network of distribution pipes usually buried and insulated to prevent heat loss, there are also systems with open pipes. There is a circuit and a return trip.

distribution pipes

The piping material is usually copper, stainless steel or carbon steel, while the heat transfer fluid is usually water liquid or vapor.

In buildings heat applicants must provide a set of thermal substations in which they performed intercabio heat between the heat transfer fluid or primary and fluid transfer to the terminal points of consumption. These substations are also responsible for the accounting of energy consumed.

One of the best known is the steam system of the City of New York, currently operated by Consolidated Edison and carrying steam to heat or cool environments to more than 1 million customers.

In Spain there are several examples of district heating, particularly in Madrid, Esperanza Colony (about 3200 apartments of 110 m² on average), Barrio Altamira Orcasitas Plateau. It also highlights the power station of the campus, designed by architect Manuel Sánchez Arcas and engineer Eduardo Torroja, who was the National Architecture Prize in 1932. This plant serves many faculties of the University Complutense of Madrid.

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About complaint forms

In addition to my article "How complete a claim form? " below summarize issues related to this issue.

What are the complaint forms?
are a tool with which the consumer or user account to deliver to the Administration a complaint about a product or service that does not meet the established requirements.

establishment Do all have the obligation to take?
Yes, although there are exceptions. So there are cases that have their own regulations are not obliged to be complaint forms. In any case, the consumer may file a written complaint with the Department of Consumer Affairs, Consumer any Municipal Office or go to a consumer association.

Does the establishment is obliged to announce that it has complaint forms?
Yes, through a sign posted in a conspicuous place.

How do I fill the complaint forms?
should be completed in the same establishment, with a capital letter, and save any document, invoice, warranty, brochure, ticket ,...- proving the service or the purchase of the product. In the Consumer complaint form should fill out your name, your ID card number and the reason for your complaint as clearly as possible. There is a space reserved for the head of establishment to record their version of what happened. The leaves should also include details of the establishment and must be numbered.

Which agency oversees them?
The autonomous communities are responsible for safeguarding the interests of consumers. The complaint forms should bear the letterhead of the Department of Consumer Affairs of the relevant community. The complaint forms consist of three copies. The consumer must keep two copies: the white green. The pink copy will remain on the premises. The white must be submitted before the expiry of one month, the Administration, Department of Consumer Affairs where conflict has occurred, and the second is the consumer keeps the document that certifies that it has submitted the claim. The user can also submit any document that serves to substantiate the complaint. If done by mail is preferred to be certified, or even better burofax, for the record that has been sent. It is recommended that the USER enter the file number to be able to monitor it subsequently.

What if an establishment does not want to give me the complaint forms or not have?
In this case the establishment would violate the law and the client can report the case to any Office Municipal Consumer Information Office (OMIC) or call the Municipal Police and to report the incident. Fines can range from 3,000 to 12,000 euros.

How to solve the conflict?
Once the Administration handled the complaint, the first step is mediation, the administration gives 15 days for establishing a settlement. If no agreement can go to court or arbitration of consumption that is coluntario-for both parties, and free. The arbitration panel heard the parties and issues a written ruling is binding. In the case of non-compliance, a complaint may be filed in a Court of First Instance.

What is the role of consumer associations?
Consumer associations and provide information to users who wish to report a violation committed by a trade. Even handled the complaint forms. If necessary go to court, consumer associations are in charge of the formalities to be satisfied to take forward the cause. Also enjoy the benefit of legal aid, so the costs of judicial procedure abarantan enough.



Source: Expansion 27/11/2010

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thermal insulation exterior walls with polyurethane

Proper insulation of the exterior walls of buildings is one of the factors affecting more important energy demand of them. The materials

insulation commonly used in building construction highlights of rigid foam polyurethane.

This material is produced in situ in the work as a result of the combination of two liquid components at room temperature, the polyol and isocyanate . The union of the two components creates an exothermic chemical reaction following the formation of bonds between both components. The product has a cellular structure and rigid consistency. is called rigid polyurethane foam PUR or .

microscopic view closed-cell PUR

Features include:

• Low density of about 35 kg/m3 due to its lattice structure with a large amount of air inside.
• Low thermal conductivity, the order of 0,028 W / (m K).
• Waterproof.
• allows the diffusion of water vapor.

Because of these characteristics is a material used in applications that seek to reduce the flow of heat through walls, whether indoors or outdoors.

There are two modes of manufacture / application work:

• Implementation by projection, spraying the two components simultaneously on the surface that serves as sutrato.
• Implementation by injection or casting both components are mixed by churning and placed in a cavity where there is expansion.

These application techniques coupled with excellent adhesion properties on almost any substrate make your application be comfortable and fast, promoting continuity and absence of joints that could diminish their effectiveness.

material is resistant to aging due to their microscopic structure that impedes the inside of water or dirt that might degrade it.

The following video published by Atepa (Technical Association of polyurethane applied) illustrates indicated:

There are many constructive solutions for roofs, facades and interior walls that apply PUR either phase of construction and rehabilitation of buildings. In future posts

develop some of these solutions that reduce energy demand of buildings and CO2 emissions to the atmosphere.

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Tips to avoid phishing

The phishing is a technique consisting of fraudulent and criminal impersonation of websites to steal personal data or Internet banking.

Tips for avoiding snacks are:

1. Never give bank account data or personal information via email. Banks will never use this method.
2. not reply to suspicious messages to avoid confirming the existence of email.
3. not deliver the number of credit card pages web no seguras (ver si tiene en la parte de abajo un candado amarillo).
4. No fiarse de correo con faltas de ortografía o en otro idioma.
5. Confirmar por vía telefónica o personalmente la veracidad del origen de los correos sospechosos.
6. No hacer caso de correos u ofertas económicas de forma inmediata e impulsiva.
7. Elegir una dirección de correo electrónica que no sea común.
8. No permitir que los ordenadores recuerden las contraseñas o números de tarjetas de crédito, especialmente en ordenadores públicos.
9. Analizar el ordenador contra virus, spyware, adware, etc.
10. Cambiar las contraseñas con frecuencia.
Do not use codes
11. easily deduced.

Source: Capital Magazine No 61

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continuous calls the number 1004: Movistar

several days I've been getting calls from 1004. A few days ago I was called at 21:30 for two days to call today about 12:00 and I finally caught when they called me at 9:20 in the morning.

I was working but it is December 7, a typical day the bridge and call in advertising with calls at that hour of the morning it seems totally inappropriate. Of course winter call at 21:30 of the night is not very logical.

Ultimately that to stop bothering him are lame and Movistar. A man with an accent of America I want to offer services Movistar.

Another number that I put on the agenda of associating Spam Mobile silence as a ringtone.

only a month ago operators signed a code of conduct to regulate their telesales operations, in order to try to be as less intrusive as possible in the sales calls. The code leaves much scope for hours and still be annoying.

In fact should not be allowed to receive unsolicited commercial calls, but interests and pressures that lead operators need not be approved Act.