This is something that has happened to a family that has fixed telephony Telefónica (though now called Movistar commercially) and a cell phone with Movistar prepaid card also. It turns out that they called to offer to switch to a cell phone contract, to which she replied no and that was that.
Well a few weeks of that (in fact what happened as it has nothing to do with the call of business) arrives at the bank a fee of several hundred euros Movistar. When asked Movistar (or phone) about the post you say that a few days before had opened three mobile contract lines in your name and address to the same account where you have the landline.
had numerous calls (international, specifically to Peru) and could not tell anything else.
is incredible that this can happen and there is no rigid internal controls, and certainly I think that Movistar will be easy enough to find out who opened the contract (probably related to the numbers that made the calls), but possibly longer do not work there, as a minimum, if this is like my family tells me (and I have no reason to believe that not) will be forged the signature of the contract, committing a crime of identity theft.
is not the worst thing to happen, because when a company has many workers, everything is possible, if not the indifference with which the deal, without providing adequate care.
course have a complaint with the National Police, which also have advised him to fill the claim form and processed by the Office of Consumer Affairs. It has also issued an instruction to your bank receipt to return the abuse, which likely will generate nuisance calls or letters from companies specializing in recovery, with the corresponding threat of inclusion in a register of defaulters.
a little internet surfing I see that is something that is not the first time this has happened with Movistar. Here we have a similar experience, and other here.
Anyone else has happened something similar?
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